ArcelorMittal, SA: English Language Training for Global Competitiveness*

            


Details

Case Code : CLBS113
Publication date : 2009
Subject : Business Strategy
Industry : Steel
Length : 03 Pages
Price : Rs. 100

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Key words:

Global management, global outlook, shared language, good communication skills, communicate across international borders, business communication, English business language skills, English training program, traditional classroom training, online training, e-learning, career advancement, succession planning, global projects, innovation, collaboration, global mobility, productivity, workforce management, ArcelorMittal University, corporate university, ArcelorMittal, steel, Mittal Steel, Arcelor, mergers and acquisitions, M&A, Optimas Award, GlobalEnglish

Note

* This caselet is intended for use only in class discussions.
** More comprehensive case studies are priced at Rs.200 to Rs.700 (US $5 to US $16) per copy.

 


Abstract: ICMR India ICMR India ICMR India ICMR India RSS Feed

After the formation of the world's largest steel company ArcelorMittal, SA, in 2006, the top management decided to make English the official corporate language. They contended that global management required a shared language and thus started providing online training in English to its managers and other high-potential employees. The management felt that training in English business language skills would help increase the company's global competiveness and also open up career advancement possibilities for its employees.

Issues

  » Global management
  » Communicating across borders and cultures
  » Business communication
  » Training and development
  » e-learning

Introduction
In 2006, ArcelorMittal, SA (ArcelorMittal) became the world's largest steel company with over 310,000 employees in 60 countries. The company was formed in September 2006 when Rotterdam, Netherlands-based steel giant, Mittal Steel Company, NV (Mittal Steel) acquired the Luxembourg-based Arcelor SA (Arcelor)...

Questions for Discussion

1. Critically analyze ArcelorMittal's decision to make English its official corporate language. How is it expected to help the company manage across borders and cultures?

2. Critically analyze ArcelorMittal's online English learning program. Do you think the program will help increase the company's competitiveness in the global arena?

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